Features
Everything your hotel needs, one platform
Eight integrated modules that replace the spreadsheets, the sticky notes, and the three other tools your team juggles daily.
Every charge captured, every invoice accurate
A guest folio that builds itself throughout the stay
Every charge from every department posts to the guest folio automatically — accommodation, restaurant, bar, laundry, guest services, and manual charges. At checkout, the invoice is already complete. Export as PDF with one click.
- Ten folio entry types — Accommodation, F&B, Bar, Laundry & Valet, Guest Services, Manual Charges, Other Income, Payments, Refunds, and Adjustments
- Three folio statuses — Open, Settled, and Balance Due — with running balance on every line
- Void any entry with a tracked reason that logs for audit — the system creates an automatic reversal adjustment
- Export the full folio as a professional PDF statement with booking details, itemized charges, and totals
The command center of your hotel
Check-ins, check-outs, and everything in between
Your front desk dashboard shows today's check-ins, available rooms, reservations, total rooms, and occupancy rate at a glance. Manage bookings, process payments, and track guest folios from a single screen.
- Live room board with status badges — Available, Reserved, Checked In, Checked Out, Blocked, and Dirty
- Guest folio with charges from every department — Accommodation, F&B, Bar, Laundry, Guest Services, and manual charges
- 12+ payment methods including cash, card, bank transfer, mobile money, and online payment
- Export room lists and guest logs as CSV, PDF, or Excel
Room status, always current
Know which rooms are ready without making a single call
Hospio360 tracks room status in real time across your property. When a guest checks out, the room status updates automatically. When it is cleaned and ready, your front desk sees it instantly on their dashboard.
- Six room statuses — Available, Reserved, Checked In, Checked Out, Blocked, and Dirty — with color-coded badges
- Room deactivation with reason tracking for maintenance, renovation, or seasonal closure
- Active and Deactivated room views with separate tabs and filtering
- Real-time status updates visible to front desk as rooms are turned over
Know what you have, always
28 categories, multi-location tracking, and purchase orders in one system
Hospio360 tracks stock across every hotel department — from kitchen supplies to guest amenities to maintenance parts. Purchase orders, goods receiving with quality control, stock takes, and movement tracking all built in.
- 28 product categories from Fresh Food to HVAC Supplies — with SKU, barcode, batch, expiry, and serial number tracking
- Purchase orders with per-item discount, tax, specs, shipping costs, and supplier management
- Goods receiving (GRN) with quality inspection — damage assessment, packaging condition, and rejection reasons per item
- Stock takes with three audit types — Full, Partial, and Cycle Count — with variance tracking and stock freeze option
Track every garment, every order
Nine service types, four urgency levels, one system
Hospio360's laundry module handles wash-only to dry cleaning, standard to urgent turnaround, and per-item pricing across 10 garment categories. Orders link to guest rooms and charges post to the folio automatically.
- Nine service types — Wash Only, Wash & Iron, Wash & Fold, Dry Clean, Iron Only, Steam Press, Stain Removal, Hand Wash, and Wash, Iron & Pack
- Four urgency levels with automatic price multipliers — Standard (1x), Express (1.5x), Same Day (2x), Urgent (3x)
- Six order statuses — Pending, Picked Up, In Progress, Ready, Delivered, and Cancelled
- Bulk item upload via CSV or Excel with all 9 service prices and custom urgency multipliers
Decisions backed by live data
P&L statements, cash flow, RevPAR, and departmental breakdowns — all real-time
Hospio360 calculates occupancy, ADR, RevPAR, profit margin, and revenue growth in real time. Generate profit and loss statements, cash flow reports, period comparisons, and daily revenue breakdowns without touching a spreadsheet.
- Seven KPIs on the dashboard — Total Revenue, Total Expenses, Net Profit, Profit Margin, RevPAR, ADR, and Occupancy Rate — with trend indicators
- Full P&L with five revenue streams and nine expense categories, plus gross, operating, and net profit margins
- Cash flow statement with inflows by department, outflows by category, and closing balance breakdown by payment method
- Period comparison with side-by-side metrics, delta calculations, and grouped bar charts
One form for walk-ins and advance bookings
Reservations and check-ins in a single, unified flow
Whether a guest calls ahead or walks through the door, Hospio360 uses the same booking form for both reservations and immediate check-ins. Select a room, enter guest details, set rates, and collect payment — done.
- One form for both reservations and immediate check-ins — just toggle the booking type
- Auto-calculated totals with nightly rate, duration, and percentage or fixed discounts
- Optional initial payment capture with method, type, and reference tracking
- Link bookings to corporate organizations with daily spending caps
Kitchen to table, fully connected
Manage food, drinks, and orders across every outlet
Hospio360 gives your restaurant and bar a unified system for menu management, order creation, payment tracking, and inventory — with every order linked back to the guest folio automatically.
- Separate food and bar item management with per-item pricing, stock toggling, and bulk CSV/Excel upload
- Destination-based ordering — route orders to any outlet or location in your property
- Link orders to guest reservations for automatic folio billing, or mark as paid for walk-in diners
- Payment tracking with 12+ methods, exportable as CSV, PDF, or Excel
